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The integration of WhatsApp has arrived in the tools of the Crisis Help Center of Facebook

The integration of WhatsApp has arrived in the tools of the Crisis Help Center of Facebook

The Facebook crisis help center, used in emergency situations such as natural disasters and terrorist attacks, has added many new features today, including integration. from WhatsApp. The Crisis Help Center, which has been used in more than 80 countries and 300 crises to date, will expand the use of Data for Good tools as part of the new features. and facilitate the dissemination of first-hand information.

First, designed to support family and friends in times of crisis, Facebook's Crisis Help Center tools, security check, community help and fundraising are also included in the reminder.

Previously, users could share information in the emergency help center by asking for help or indicating that they could help. As part of the new features announced today by Facebook, users can now add this information directly to the Crisis Help Help Center when they see it as a destroyed building or a road that is safe. ; collapses. This will ensure timely dissemination of current information in times of crisis.

Another highlight of the Crisis Help Center is the WhatsApp integration. With this new integration, WhatsApp can also be used to ask for help or consult the Crisis Help Center. However, not all tools in the Crisis Help Center have been moved to WhatsApp yet. Therefore, we can say that Facebook has created an alternative to Messenger for user messaging during the crisis with WhatsApp integration.

Finally, Facebook has also updated and developed the "Data for Good" tools. Facebook, which has partnered with more than 100 organizations in the "Data for Good" framework, creates disaster maps based on aggregate anonymous data and informs relief agencies of where the supplies are distributed.

Thanks to the updates, Facebook will be able to share this information with the federal and local authorities. The company, which also cooperates with Direct Relief and the SIGS (National Alliance for Public Security) Foundation (NAPSG), will be able to inform federal relief organizations.

In the meantime, the company continues to develop disaster maps in cooperation with the International Travel Monitoring Center. For example, information such as public transit routes and the tourist population in the disaster maps have been corrected.

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